Delete your Sibon account

How to delete your account and what happens to your data.

In the app or on the website

1. Sign in to your account: in the app, on the My booking tab, under Account (iPhone) or My account (Android); on the website, under My account.
2. Tap "Delete account".
3. Confirm with your password. Forgot it? Use "Forgot your password?" on the sign-in screen.

The account is deleted right away and this cannot be undone.

No access to the account

Write to siboncharters@gmail.com from the account's e-mail address asking for deletion. To protect your account, we reply to that address and only delete after you confirm from it. We answer within 30 days.

What is deleted

• The account: login, name, e-mail, password and language.
• The traveler profile (passport, insurance, nationality, phone, surf level, food restrictions).
• Spot and price alerts and your choice to receive promotions.
• Your reviews, including those already published on the website.
• Photos of the day from bookings made with the account's e-mail.

What stays

• Bookings, with the guests' forms and the payments, because they are the record of the trips and of the accounts, and the guest list Indonesia requires. The booking link keeps working until 90 days after the trip.
• Each booking's wave passport, which stays with the booking.
• Copies of the e-mails we already sent you (recipient and text).

To delete a booking's data too, write to the same address. More in the Privacy policy.